People first. That's our  policy.

YourCare Health Plan is a free or low-cost health plan option that puts you first—with health programs created just for you, in-person case manager visits and regular follow-ups. Because everyone deserves great healthcare. It’s a beautiful thing.

Call U​s

The YourCare Member Services team is happy to help with all of your health insurance questions.

1.800.683.3781 or TTY/TDD 711

Representatives are available:

Monday – Thursday, 8 a.m. ​– 6 p.m.

Friday, 9 a.m. – 6 p.m.

Crisis Support (for emergencies, please dial 911):

Nurse Triage: 1.844.337.7144

Beacon Triage: 1.844.265.7586

Email Us

Contact us via email.

Visit Us

We are available to meet with you in person at the following locations:


16 West Main Street, Rochester, NY 14614 (downtown Rochester)

Monday - Friday, 8 a.m. - 5 p.m.


446 Main Street, Buffalo, NY 14202 (downtown Buffalo)

Monday - Friday, 8 a.m. - 5 p.m.

6400 Sheridan Drive, Suite 120, Buffalo, NY 14221 (Williamsville area)

Monday - Friday, 8 a.m. - 4:30 p.m.

Join Us

Plans that fit you and your family

You deserve to be put first. High-quality doctors, dentists, and specialists in your area providing one-on-one attention when you and your family need it most. Find out which YourCare health plan may be right for you.

Learn More